Frequently Asked Questions
1. Shipping & Delivery
How long does shipping take?
- United States: 7-14 business days
- International: 14-31 business days
Where do you ship from?
We work with multiple suppliers worldwide to bring you the best deals. Orders are shipped from our international fulfillment centers.
Can I track my order?
Yes! Once your order ships, we will upload tracking information as soon as we can. You can check your order status anytime on our "Track your Order" page.
2. Returns & Refunds
What is your return policy?
We accept returns within 30 days after delivery. If you’re not satisfied with your purchase, please contact our support team to start the return process.
How do I return an item?
To return an item, reach out to us at dealzoostore@gmail.com, and we’ll guide you through the process. Items must be in their original condition.
Do you offer refunds?
Yes, if your item is damaged, defective, or not as described, we’ll provide a full refund or replacement once we confirm the issue.
3. Orders & Payments
Can I modify or cancel my order after placing it?
We process orders quickly to ensure fast shipping. If you need to change or cancel your order, contact us within 24 hours of placing your order, and we’ll do our best to help.
4. Product Information
Are your products high quality?
Yes! At Deal Zoo, we carefully select and test our products to ensure high quality, durability, and value for money.
5. Customer Support
How can I contact Deal Zoo?
You can reach us through:
📧 Email: dealzoostore@gmail.com
📩 Using our "Contact Us" form on our page
When is your support team available?
Our support team is available 24/7. We do our best to respond within 24-48 hours.
6. Other Common Questions
Do you offer discounts or promotions?
Yes! Sign up for our newsletter to get exclusive deals and discounts!
Do you restock sold-out items?
Yes! If an item is out of stock, it’s usually restocked within 1-2 weeks. Check back often or sign up for restock notifications.
Still Have Questions?
If your question wasn’t answered here, feel free to contact us at dealzoostore@gmail.com, and we’ll be happy to assist you!